Two possible reasons:
Verification. If your KYC is incomplete or the name on your payment method doesn't match your identity documents, the payout is frozen until it is resolved. Your profit is not voided. If it stays unresolved for 90 days, the account is closed without payout.
Investigation. If we're reviewing a suspected rule breach, the payout may be held for up to 30 days. You will be notified in writing.

Yes. The fee you paid for the challenge is refunded with your third payout.

We don't charge a withdrawal fee. The payment provider's own fee is deducted from the amount, and it varies by method.

By crypto or through Rise.

Between 48 and 96 hours. You'll see the status of your request in your dashboard at every stage, and a rejection always comes with a reason

80/20 in your favour by default.
You can upgrade to 90/10 for +10% of the account price. You can also earn the upgrade: consistent traders are reviewed for a higher split.

Nothing is lost. Profit above the cap stays on your account and you can withdraw it in your next payout cycle, subject to the same limit.
The cap controls how fast profit leaves the account, not how much you are entitled to

There is a cap on every payout, and it applies to the amount you receive, after the profit split:

In money, on each account size:

Yes. The weekly payout add-on reduces the interval to 7 days, for +10% of the account price.

14 days after your first trade on the funded account — not from the day the account was created. If you don't trade, the countdown doesn't start.
After that, payouts are available every 14 days.